Help

Here is a little guide to make your shopping experience with INSITY easier, quicker and friendlier


How do I register with INSITY?

  • On the Home Page, click on ‘Sign Upr’ link in the top menu.
  • This will take you to the Registration page.
  • Enter the required details and click on ‘Sign Up’
  • This will register you with INSITY.

Back to Top

How do I login to my account?

  • On the Home Page, click on ‘Log in’ link in the top menu.
  • This will take you to the Login page.
  • Enter the required details and click on ‘Login’

Back to Top

How do I add items to my cart?

  • Browse through our wide range of products and once you have selected your product, click on the ‘Buy’ button.
  • If you want to add more than 1 quantity of a particular Product to your cart, you can change the quantity in the Product details page to a quantity of your choice and click on ‘Buy’ button on the Product details page.
  • This will add the Product to your cart.

Back to Top

How do I view the items in my cart?

  • In order to view the items in your cart, click on the ‘Shopping cart’ link or Cart Image in the ‘Header’ section of the page.
  • The number next to ‘Cart’ link will display the total number of Products in your cart.

Back to Top

How can I see the Brands you sell?

  • You can hover on the Category ‘Products’ in the top menu. This will display the all the Brands we sell on our website. You can click on a Brand of your choice to view further details.

Back to Top

How do I go to the Checkout page?

  • Once you have completed selecting the items from our site and added them to your cart, you can click on the ‘Shopping cart’ link or Cart Image in the Header section of the page.
  • This will take you to the ‘Cart’ page.
  • You can review the Products in your cart in this page.
  • Similarly, you can select the Optional ‘Gift Wrap’ service and ‘Gift message’ option from ‘Gift Wrap? Additional Rs 20 will be changed per order’ and ‘Gift Message? Additional Rs. 20 will be charged per order’ headings respectively.
  • Now you can click on the ‘Place Order’ button on the page.
  • This will take you to the Checkout Process.

Back to Top

How can I complete my order? (OR) How do I checkout my items?

Once you are in the Checkout page, you can Checkout your items and confirm your order in multiple ways:

oIf you are not logged in and you are a registered User:

  • In the Checkout page, you can click on ‘Place Order’ button
  • This will take you to the Login page.
  • In the ‘Login’ page, you can enter your Login credentials.
  • On successful logging in, it will take you to the ‘Shopping Cart’ page.
  • Clicking on the ‘Place Order’ button in the ‘Shopping Cart’ page will take you to the ‘Checkout’ page where you can fill in the required details and click on ‘Continue’ to follow the step by step process to confirm your Order.
  • The last step of the process would be to confirm the order by clicking on ‘Confirm Order’
  • This will confirm your order with us.

o If you are not logged in and you are not a registered User and would like to register with us:

  • In the Checkout page, you can click on ‘Place Order’ button
  • This will take you to the Login page.
  • In the ‘Login’ page, you can click on ‘Register’ button
  • This will take you to the ‘Register’ page.
  • You can register with us by following the ‘Registration’ process.
  • On registration, it will take you to the ‘Registration Completed’ page
  • You can now click on the ‘Cart’ link or Cart Image in the Header section
  • This will take you to the ‘Shopping Cart’ page
  • Clicking on the ‘Place Order’ button in the ‘Shopping Cart’ page will take you to the ‘Checkout’ page where you can fill in the required details and click on ‘Continue’ to follow the step by step process to confirm your Order.
  • The last step of the process would be to confirm the order by clicking on ‘Confirm Order’
  • This will confirm your order with us.

o If you are not logged in and you are not a registered User and do not want to register with us:

  • In the Checkout page, you can click on ‘Place Order’ button
  • This will take you to the Login page.
  • In the ‘Login’ page, you can click on ‘Place Order Without Registering’ button.
  • This will take you to the Checkout page where you can fill in the required details and click on ‘Continue’ to follow the step by step process to confirm your Order.
  • The last step of the process would be to confirm the order by clicking on ‘Confirm Order’
  • This will confirm your order with us.

Back to Top

What do I do if I want to remove a Product from my Shopping Cart?

  • In the ‘Shopping Cart’ page, check the checkbox for the Product you want to remove from your Shopping Cart
  • Click on ‘Update Shopping Cart’ button.
  • This will remove the Product from the Shopping Cart.

Back to Top

Where can I see the latest Products on your website?

  • You can click on ‘New Products’ link in the Header section (or) the Footer section to view the latest products on our site.

Back to Top

Where can I see the details of a Product?

  • Simply click on the Product Name or Product Image and it will take you to the Product details page.

Back to Top

I want to subscribe to Newsletters. How do I do that?

  • Enter your email Id in the ‘Subscribe to Newsletter’ section at the bottom of the page and you will receive newsletter as sent out by the Store.

Back to Top

Where can I see my Order details?

  • Click on ‘My Account’ link on the top of the page
  • This will take you to My Account’s page
  • On the left hand side menu, Click on ‘Orders’. This will list out all the orders you have placed with INSITY and their status.
  • Click on ‘Details’ button to see the Order details.

Back to Top

Can I print my orders?

  • Yes. You can. Click on the ‘Details’ button in the Order details page.
  • Here, you can choose to either ‘Print’ the order (or) save a pdf copy of the invoice by clicking on ‘Pdf Online’ button.

Back to Top

Where can I change my account, address and password?

  • Click on ‘My Account’ link on the top of the page
  • On the left hand side menu, Click on ‘Customer Info’, ‘Addresses (or) ‘Change Password’ links to change your information, add, delete or edit addresses or make changes to your password respectively.

Back to Top

Where can I see the Products I recently viewed?

  • Click on ‘Recently Viewed Products’ link at the bottom of the page in the footer section to view the details of recently viewed products.

Back to Top